FAQs
Q: How many sugar cookies do I need to order?
A: AS OF 1/1/2024 I will no longer be accepting custom decorated sugar cookie orders. I apologize for any inconvenience.
Q. Why do some cookie orders cost less than others?
A: Prices are determined based on labor and material costs, as well the time it takes to plan and execute. PRE-ORDER for bulk items are offered with a discount compared to market, day-of transactions. Options are available to fit everyone's needs and budget.
Q: Can I pay in cash on the day of pickup/delivery?
A: Unfortunately, I no longer accept cash payments on delivery date. Invoices must be paid in full prior to the start of the design process. If your payment is not received, the order will not be fulfilled.
Q. Do you take out of state orders?
A: Currently I do not. Indiana Cottage Laws do not allow the sale of out of state orders. All cookies are for local pickup and delivery. At this time I only serve Fort Wayne and the surrounding areas.
Q. Can you accommodate allergen and food sensitivities?
A: After careful consideration, I currently no longer offer gluten-free options. Until I have mastered every recipe I will reconsider but cannot guarantee the same quality results as my normal gourmet cookies.
Q. How do I get my cookies when they are done?
A: After confirmation is complete, I will contact you. You may pick them up at the address provided or I will deliver them for a small fee.
POLICIES
Orders start after payment is made.
All orders must be paid IN FULL at time of purchase
Gourmet Cookies CANNOT be ordered the day before market pickup.
All orders for gourmet cookies must be placed Sunday-Tuesday for Saturday Market Pickup.
There are no refunds on cookie sales
This product is home produced and processed and the production area has not been inspected by the State Department of Health